Refund and Exchange Policy

Please choose carefully as we do not give refunds for change of mind or making a wrong decision. A refund will only be offered if goods are faulty, have been wrongly described or are different from a sample shown to you.

If this is the case AND you have a receipt showing valid proof of purchase, you may choose between a refund, exchange or credit voucher.

If you change your mind about an item or have provided a gift to someone who wishes to exchange it, each of the following requirements must be met:

Our receipt must be provided as proof of purchase;

The item must be in as-new, saleable condition; and

It must be within 28 days of the original purchase date.